Updated to OS X Monterey, now the Video in Premiere is Black, no playback.

[AlexxxxP]

Hi All,

I'm working on a Mac Pro (Dustbin), and this morning I updated the software to OS X Monterey, but unfortunately, the video in Premiere is now only black.

These are ProRes files, which open and play without issue outside of Premiere, but in Premiere they won't, any help is greatly appreciated.

Mac Pro (Late 2013),

2,7 GHz 12-Core Intel Xeon E5, 

64 GB 1866 MHz DDR3, 

AMD FirePro D700 6 GB

[Suraj5EBF]

Change your rendering mode to software only or another one if available, from File > Project setting > General > renderer. or clear preference by pressing the "option" key while opening.

thanks,

Suraj

[AlexxxxP]

Hi Suraj,

The problem is solved. I think it was probably you who helped me via the live portal. 

Anyhow, thanks very much.

Cheers, Alex

[Kevin-Monahan]

Hi Alex,

Can you share what the agent did to help you clear the error? It would help others to know.

Thanks,
Kevin