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3

Upgrading to Adobe Premiere 23.4 results in crash/error report screen, rolling back to 23.3 fixes it

Community Beginner ,
May 12, 2023 May 12, 2023

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I have a couple of users that upgraded from 23.3 to 23.4 (even though we try to control upgrades, this auto-upgrade stuff these days makes it difficult to wrangle). The upgrade results in a crash/error report on launch and Premiere cannot open.  Uninstalling 23.4 and reinstalling 23.3 results in success and the program opens and works fine just like it did before the upgrade.  Any ideas?

Premiere Pro 23.4
Windows 10 Enterprise 64-bit 22H2

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Community Beginner ,
May 15, 2023 May 15, 2023

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Same here.

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Community Beginner ,
May 16, 2023 May 16, 2023

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Ok, we know what's up in our environment now.  A specific plug-in is causing the issue.  Our vendor, BitCentral, sent out a bulletin on it, and I'm guessing they're on it.

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