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Using arrow keys cancels out windows while trying to export

New Here ,
Nov 07, 2022 Nov 07, 2022

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Hi, 

When trying to shuffle through folders using the arrow keys during the export process, the window cancels out.

Attached is a video, where once I press any arrow key it closes out. Is there any solve to this?

 

I apologize if this is posted before.

Thanks!

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Editing , Error or problem , Export

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2022 Nov 09, 2022

Another editor found this bug here: https://community.adobe.com/t5/premiere-pro-discussions/quot-save-project-quot-window-[…]ry-to-modify-the-filename-since-mac-os-ventura/m-p/13316402 Appears to be on macOS Ventura only. Let me know if that isn't the case.

 

Kevin

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Export name is highlighted, no folders are selected.

Might need to use the tab first.

Not a mac person so just guessing here.

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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I think this is a bug with a workaround.

I'll search on the forum to see if I can find the thread.

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New Here ,
Nov 09, 2022 Nov 09, 2022

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I have the issue when im importing media to my premiere project. One touch on an arrow key and the window closes.

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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The workaround is not to use the arrow keys.

The bug is being investigated by Adobe.

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Adobe Employee ,
Nov 09, 2022 Nov 09, 2022

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Another editor found this bug here: https://community.adobe.com/t5/premiere-pro-discussions/quot-save-project-quot-window-[…]ry-to-modif... Appears to be on macOS Ventura only. Let me know if that isn't the case.

 

Kevin

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New Here ,
Nov 10, 2022 Nov 10, 2022

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Thank you for sharing this. I am running macOS Ventura too. I'll keep my eye on that post and pin this as the answer for others to follow as well. 
Thanks!

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Explorer ,
Nov 22, 2022 Nov 22, 2022

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I have the same problem. Why is this marked as Solved? It is clearly not.

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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Wimbus,

 

Yes, marking something a "correct answer" when there is a bug can be confusing. But a correct answer regarding a bug does not mean that a bug is fixed - only that the correct answer is that it is a bug and being worked on. Sometimes there's a workaround (here, don't use the arrow key), and sometimes not.

 

Are you Mac Ventura? If not, that's a different issue.

 

Stan

 

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Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

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The OP controls whether an issue is solved for them or not. Sorry for the confusion.

 

Thanks,
Kevin

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New Here ,
Nov 27, 2022 Nov 27, 2022

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Same - driving me nuts!

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