Using the pen is difficult

[Silvan36437301xktu]

Hello,

I'm working with a Wacom Cintiq 24HD with a pen (and Win 11 Pro) and in every Adobe program I have no problems with using the pen. In Premiere 25.6.2 the pen wouldn't work correctly. Is there somewhere a box I missed to check that allows working with a pentool?

Thanks

s.

[Kevin-Monahan]

Hi Silvan,

Thanks for the question. I don't think there's anything specific you should do in Premiere Pro preferences or anything like that. Have you contacted Wacom support yet? What do they have to say?  I hope we can help you solve this.

Thanks,.
Kevin

[Silvan36437301xktu · Accepted solution]

I usually wait years before asking a question, but not this time. I asked it while I was taking the pen apart and putting it back together, and now it's working again. But thank you very much for the answer!

[Sumeet Kumar Choubey]

Glad to hear it's working again! Feel free to reach out if you experience any issues or have any queries.

Thanks,

Sumeet