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Vídeo Trava Antes e Depois de Renderizar

New Here ,
Dec 05, 2022 Dec 05, 2022

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Prezados, boa noite.

Toda vez que salvo o vídeo, ele fica travando na página de exportação e quando termina de salvar no computador, também trava quando clico para ver.
Quero salvar em 4k e não consigo devido ao problema relatado acima e também já tentei salvar em resoluções menores, mas ainda assim continua travando.

Tudo isso antes e após renderizar.

Gostaria de uma solução. Obrigado.

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Export , Freeze or hang , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Mar 25, 2024 Mar 25, 2024

Hello @Gabriel27446431k6h0,

Thanks for the message. It’s been a long while since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

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Hi Gabriel,

We need more info to classify the thread as a bug report. Please help the devs out: How do I write a bug report?

I'm curious about your GPU. Is it an NVIDIA GPU? If so, try downgrading GPU drivers to 517. xx. Is it working now?

 

Thanks,
Kevin

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Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hello @Gabriel27446431k6h0,

Thanks for the message. It’s been a long while since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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