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V23.1: Timeline audio keeps playing after clicking pause

Community Beginner ,
Feb 05, 2023 Feb 05, 2023

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When I open my converted project (converted from V22.X to V23.1) and start to edit a sequence, play the timeline, regularly after 2-5 Minutes of editing I press pause and the audio just keeps playing and the player stops working entirely. Can't pause it, can't preview frames from the timeline anymore.

 

After that I have to close the program, and it doesn't close normally, it doesn't respond and then I have to close it by task manager. And if I don't end the background app premiere pro in the task manager, I can't restart the program. The funny part is when I try to close premiere pro in the task manager, it doesn't even disappear, but if I don't click on end task, I can't reopen the program.

 

Details

HP Envy Convertible, running Windows 11, latest version to date.

16 GB Ram (normally at 24-30% usage without running any programs)

Footage is .mov

Effects applied: Warp Stabilizer (or however it's called, I think there only is one), time remapping, lumetri color, audio transitions blend exponentially.

 

If there is more information needed let me know.

 

Thank you in Advance!

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2024 Mar 18, 2024

Hello @Lukas M. Graf,

Thanks for the message. Are you still having this issue? The team might need more info from you to reproduce the bug. Can you provide additional information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hello @Lukas M. Graf,

Thanks for the message. Are you still having this issue? The team might need more info from you to reproduce the bug. Can you provide additional information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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