Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
3

V24 error messages

Contributor ,
Oct 17, 2023 Oct 17, 2023

Copy link to clipboard

Copied

Hi,

I'm getting the following error messages using V24 and a new project.

Windows 11

The low level errors come after opening saved project (project was created in this version)

Export Error when trying to render project.

I am working with 50GB of HD space available.

Cleared cache, issue not solved.

Have changed from GPU to Software only.

Any assistance please.

 

TOPICS
Error or problem , Hardware or GPU , Performance

Views

250
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Oct 25, 2023 Oct 25, 2023

Good Day Greg @ Caprice,

I am sorry that we in the forums could not fix your issue. At this time, would you mind contacting assisted support directly to help you find a solution to this problem? The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you.

 

Let us know what they say so that the community can stay abreast about what's going on.

 

Thanks,
Kevin

Votes

Translate
Adobe Employee ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

LATEST

Good Day Greg @ Caprice,

I am sorry that we in the forums could not fix your issue. At this time, would you mind contacting assisted support directly to help you find a solution to this problem? The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you.

 

Let us know what they say so that the community can stay abreast about what's going on.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines