Vertical 4K proxies squashed nothing is working

[Boogie Productions]

I've gon through the community looking for answers and it seems no one knows what the issue is. I make custom presets frm ME and still can't view my proxie files correctly to edit! I'm working on a deadline and this has made me never want to shoot vertical again. Do I need to get Final Cut Pro? If so I'll do so! Nobody seems to have the answer to why my proxies are hard to view when enabled. Aspect is the same and all! It has to be an answer or should I just switch my editing program all together? This is slowing me down

[Jeff Bugbee]

Can you explain your issue, what you are trying to achieve, what you have tried, and what's not working? Only thing I can discern here is you've shot vertical video and proxies are not working as expected.

[Sabrina24228932jvtm]

I have the same problem. I shoot in 4K - vertical Mode. When I create Proxies in Premiere Pro 22 - I can not see perfect the image.