Very Specific premier Crash

New Here ,
Apr 19, 2022 Apr 19, 2022

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Whenever I try and access a workspace that has the "effects" window open (effects drop-down menus), premier instantly crashes.

This first started happening when I updated to the 2022 version.

I have uninstalled and reinstalled multiple times and have cleared chaches.

 

For context, I have a ryzen9 5950x and a 3070

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Crash , Freeze or hang , User interface or workspaces

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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Hi Avery Crafton,

 

Welcome to the community and sorry for your issue.

Do you see any crash report or does it generate any crash log: https://community.adobe.com/t5/premiere-pro-discussions/faq-where-do-i-find-premiere-pro-crash-logs-... 

Please try resetting the preferences of Premiere Pro. Here's how: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premie... 

Let us know, we're here to help.

 

Thanks,

Nishu

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Hello!

yes I have tried resetting the preferences and it does not generate crash logs. 

Thanks!

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