Video/Clips Turn Red When Adding Effects and Presets

[Xear28828016te8l]

I use a pc with a GTX 1660 Super and whenever I add presets to my clips they turn red, can anyone tell me how to fix this issue? 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Ann Bens]

Red means it cannot decoded the file properly.

Remove those presets is all I can think off.

Might not be compatible with the version you are working with.

[Peru Bob]

If using plugins, try updating them.