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Here is a loom video of the problem I am facing - https://www.loom.com/share/d1ba42635e7b4da7a066cc7b81041878
Other videos taken from the camera are working fine. I have cleared media cache, reset prefences, updated adobe premiere pro, updated my graphics card, and updated windows. Please help lol!
Can you try switching off hardware decoding in Preferences > Media? Otherwise, you might want to transcode the file in another app, like Shutter Encoder (free). Let us know if either of these things are working.
Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:https://mediaarea.net/en/MediaInfoMany users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:https://handbrake.fr/downloads.phpHere is a tutorial:https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-YShutter Encoder may also be used to convert to Constant Frame Rate:https://www.shutterencoder.com/en/