Video not showing in program monitor when using captions after updating to v 23.4

[Andyman P]

Sometimes, nothing on the timeline, video or graphics will show in the program monitor window when using captions. Hiding, then unhiding the subtitle track will often resolve the problem, not always.

I sometimes need to add an empty subtitle to show my video.

Hope this can be fixed

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Stan Jones]

Andyman,

I  have not seen another report of this, and I am not experiencing it. Win10, 23.4.0.

Screenshots might help.

OS? Using multiple monitors?

Stan

[Andyman P]

I am using latest version win 10 on an extreme gaming laptop with  a second monitor.

No sense making a screnshot, when it happens my program monitor window is just all black.

Thanks for your reply Stan.

[Trent Happel]

This issue involving Captions should be resolved with Premiere Pro 23.6, which is now available.

[Trent Happel]

This issue involving Captions should be resolved with Premiere Pro 23.6, which is now available.