Video playback black screen

Community Beginner ,
Aug 03, 2019 Aug 03, 2019

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When I drag a clip onto my timeline and try playing it in the preview window it is just a black screen (first 1-2 seconds work) but the audio works fine. I've tried clearing my cache, changed the renderer, updated my drivers and PP, reset PP preferences but nothing works...graphics card is nvidia 1050.

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correct answers 1 Correct answer

Contributor , Jun 27, 2020 Jun 27, 2020
Here is a solution for you in 37 seconds!   I hope it helps!

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Adobe Community Professional ,
Aug 03, 2019 Aug 03, 2019

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Guide ,
Aug 03, 2019 Aug 03, 2019

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Hi Louis

Check your project settings and check whether the renderer it set for METAL or OPEN CL or Software only

Try changing to one of these and see if the problem persists

Mo

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Explorer ,
Mar 24, 2021 Mar 24, 2021

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I am having the same issue, and when I change to software only for the renderer, my entire timeline render bar turns red, I can see an image but I can't hardly playback anything because it's so choppy. I seem to be running into issue after issue with the updates. I solve one issue just to be confronted with another and it's almost impossible to get any work done. 

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Contributor ,
Jun 27, 2020 Jun 27, 2020

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Here is a solution for you in 37 seconds! 🙂 
I hope it helps!

🎁 FREE YouTube Optimization Tool (browser extension):https://www.tubebuddy.com/davidlindgren1989(Special deal in April 2022! Click 👆 to read more)Let's say...

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New Here ,
Aug 17, 2020 Aug 17, 2020

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I have same problem, that renderer change in project settings does nothing.
Instead of asking me to catalogue every single component part of my compouter can I speak to somebody who can just throw out some general possibilities starting with most likely?

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Adobe Community Professional ,
Feb 08, 2022 Feb 08, 2022

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This is not a solution but a workaround.

It means something is wrong with your graphicscard.

And most users need their gpu.

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New Here ,
Feb 08, 2022 Feb 08, 2022

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LATEST

seemed to work perfect for me, and made sense to be in the correct mode


Sincerely,

Bob Daigneault
Director of Digital Media

[personal info deleted by mod]



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New Here ,
Feb 07, 2022 Feb 07, 2022

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Up on the very top, be sure your in "editing" mode

 

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