Video rendering and playback option greyed out on Macbook Pro 13-inch 2020 M1 Chip

[CaitlinTaylor]

Hiya,

I've been having issues with the playback and export of my video glitching out (the video I'm editing is not even a minute long). On my old Macbook the solution was always to just switch the Video rendering and playback render option from Mercury Playback Engine CPU to another one. But I can't even change the render option because it's greyed out, and stuck on the Mercury Playback Engine CPU Acceleration (Metal) one. 

I've done my best to dig around to find what else I can do, I've reinstalled Premiere Pro, and I've found that I have a newer graphics chip - the M1 Chip which you guys have been working on to make Adobe apps compatible with n everything?  Is this something that isn't quite working yet? Or am I missing something else that I'm meant to do to fix this.

Pls help.

Screen shots attached below 🙂 

[ricka93050924]

Me too! So bizarre! I had .mov files and they just weren't working!

[Warren Heaton]

That it's a QujckTime movie file isn't enough.  It has to be a QuickTime movie file that is supported directly in After Effects since Apple discontinued QuickTime as a system driver for time based media.

Support for QuickTime 7  Era CODECs

[UNHAPPY_ADOBE_USER]

This is not fixed. Adobe, do you fix any off the issues you create? We need to work out here in the real world. Please fix this issue now.

[Warren Heaton]

@UNHAPPY_ADOBE_USER 

Only using Metal is an Apple side requirement as Apple Silicon is a series of system on a chip (SoC) and system in a package (SiP) processors.

Users who would like to swtich to Software Only need to run Premiere Pro using Rosetta where macOS software emulates the Intel hardware that would otherwise be present.

[UNHAPPY_ADOBE_USER]

So in Ventura there is no way to get around the Adobe programming failure that causes this issue?

[Warren Heaton]

That looks like an issue with your source footage somewhere around seven minutes, forty-four seconds, and, four frames.

While frustrating, this type of error can usually be resolved by taking a close look at the source clips at or near that location in your Timeline.

[UNHAPPY_ADOBE_USER]

The source is actually a dynamic link to After Effects. The source footage works fine in After Effects. It seems alike about every third Adobe update, dynamic links has issues. I worked around it by doing the very old school solution of rendering in After Effects first and bringing the file into Premiere. Adobe: Please fix Dynamic Link - again. Thx 🙂

[Warren Heaton]

I'm glad that you were able to find the issue.

Yes, sometimes we have to fall back on what's most reliable: in this case rendering a movie rather than relying on Dynamic Link.