Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


video screen capture cropped after imported

New Here ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

I imported a video capture of 1920 x 1034 and when I import it to premiere, it shrinks my video and leaves a white box at the top right, and nothing underneath. Have no idea how to reset my settings. Help??

TOPICS
Editing, Import

Views

130

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

LATEST

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines