Re: video turns green - Adobe Community - 12815916

Adobe Community

Exit

Taylerlee

New Here ,

help my video turns green
I tried to change my project setting to Mercury Playback Engine Software Only but it doesn't work
I am using mac

TOPICS

Editing , Error or problem

59

1 Reply 1

Jump to latest reply

Kevin-Monahan

Adobe Employee ,

LATEST

Hi Tayler,

Sorry for this. Give us full specs of your system and media. Include info on the CPU/GPU/RAM and the camera the media came from.

Thanks,
Kevin

never-displayed

You must be signed in to add attachments

never-displayed

Resources

Troubleshooting Software & Hardware

Troubleshooting PC hardware

Troubleshooting Mac Hardware

Troubleshooting Premiere Pro Software

Premiere Pro Troubleshooting Documents

Video Hardware Forum

Frequently Asked Questions

Premiere Pro Guided Workflow: Start Here

How to reset preferences in Premiere Pro?

How to clean media cache in Premiere Pro?

How to fix workspace related issues?

Everything you need to know about GPU in Premiere Pro

How to find the exact version of Premiere Pro?

Premiere Pro New Features

Welcome to Adobe Premiere Pro 23.5!

Welcome to Adobe Premiere Pro 23.6!

Welcome to Adobe Premiere Pro 24.0!

Welcome to Adobe Premiere Pro 24.1!

Welcome to Adobe Premiere Pro 24.2.1!

Welcome to Adobe Premiere Pro 24.3!