Videos Won't Export on PP

[lucyb26002864]

This is a problem I run into continuously on Premiere Pro. Often when it comes to exporting my videos, I click "export" and nothing happens. I often have to uninstall and reinstall. But I really don't see why I need to do this. This is an ongoing bug that many users raise and yet it's still an issue.

Is there any thing I can do to resolve this issue without having to uninstall and reinstall software?

Thanks for your help.

[R Neil Haugen]

I've never had this, and don't see it posted here on the forum.

How about screenshots of your export dialog box?

And ... I presume the export is being sent to a local attached drive, AND that you have 4-5 times the space of that expected export available on that drive for Premiere to work with ...

Neil

[Ann Bens]

Have you tried queue?

[Kartika Rawat]

Hi Lucy! 

Really sorry for that. Can you share the following information?

• Which version of Premiere Pro are you using? https://community.adobe.com/t5/premiere-pro/faq-how-to-find-the-exact-version-of-premiere-pro-you-re...
• Are you seeing any error codes or messages?

Let us know.

Thanks,

Kartika

[lucyb26002864]

Hi

I'm using version 15.2.

No error codes come up. The option is just completely greyed out. Also, when I save - the save button remains highlighted (though it does save it), but perhaps it's not registering this?

Thanks

Lucy

[Richard TOULON]

Hi, I don't know if it useful and if you do it but you have to make sure that your timeline is selected ( with the blue stroke around it ).

[nishu_kush]

Hi Lucy,

Could you create a new user account on your computer and test Premiere Pro in it? It'll help us to narrow down the issue.

Thanks,

Nishu