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Videos Won't Export on PP

New Here ,
Jun 17, 2021 Jun 17, 2021

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This is a problem I run into continuously on Premiere Pro. Often when it comes to exporting my videos, I click "export" and nothing happens. I often have to uninstall and reinstall. But I really don't see why I need to do this. This is an ongoing bug that many users raise and yet it's still an issue.

 

Is there any thing I can do to resolve this issue without having to uninstall and reinstall software?

Thanks for your help.

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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I've never had this, and don't see it posted here on the forum.

 

How about screenshots of your export dialog box?

 

And ... I presume the export is being sent to a local attached drive, AND that you have 4-5 times the space of that expected export available on that drive for Premiere to work with ...

 

Neil

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Have you tried queue?

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Adobe Employee ,
Jun 17, 2021 Jun 17, 2021

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Hi Lucy! 

Really sorry for that. Can you share the following information?

 

Let us know.

Thanks,

Kartika

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Hi

 

I'm using version 15.2.

 

No error codes come up. The option is just completely greyed out. Also, when I save - the save button remains highlighted (though it does save it), but perhaps it's not registering this?

 

Thanks

Lucy

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Enthusiast ,
Jun 18, 2021 Jun 18, 2021

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Hi, I don't know if it useful and if you do it but you have to make sure that your timeline is selected ( with the blue stroke around it ).

 

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi Lucy,

 

Could you create a new user account on your computer and test Premiere Pro in it? It'll help us to narrow down the issue.

 

Thanks,

Nishu

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