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videos won't play

New Here ,
May 24, 2024 May 24, 2024

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premiere pro does not play the clip and sequence. How can I fix this?

Scherm­afbeelding 2024-05-24 om 10.13.44.png

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Community Expert ,
May 24, 2024 May 24, 2024

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There is nothing on the timeline to play.

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Community Expert ,
May 24, 2024 May 24, 2024

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Are you saying it doesn't play the clip you have in the Source Monitor?

  

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New Here ,
May 27, 2024 May 27, 2024

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Yes, when I want to play them in the source monitor they won't play and also when I put them on a sequence and want to play them they also don't play.

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Community Expert ,
May 27, 2024 May 27, 2024

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Make sure your Audio Hardware settings are correct.

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Community Expert ,
May 27, 2024 May 27, 2024

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It looks like your screenshot shows an attempt to play a JPEG image. Since JPEGs are still images, there will be no motion when you try to play them. Make sure to use a video file if you expect to see motion. If you need further assistance, feel free to ask!

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New Here ,
May 27, 2024 May 27, 2024

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Hi, thank you for the answer. On the screenshot i had sent i indeed see that it is a jpeg file, indeed that was not going to work, but i also have it with the right video files that they don't want to play. Scherm­afbeelding 2024-05-27 om 11.41.41.png

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