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Was working on Premiere Pro CC 2013 and decided to upgrade to 2014. Working on Mac OS X Version 10.8.5

New Here ,
Nov 27, 2016 Nov 27, 2016

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Was working on Premiere Pro CC 2013 and decided to upgrade to 2014. Working on  Mac OS X Version 10.8.5

When i export, the program crash!!!!!!

Anyone knows anything about this problem?? Feel like i do not have time for this and loosing precious time!!!

I feel i should have not replace software! Worst is that i have desinstal Premiere 2013

Thanks in advance

Mario

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Adobe Employee ,
Nov 29, 2016 Nov 29, 2016

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HI Mariog,

1. Is there an error message after the crash?

2. Is this happening with all the projects or just with this project?

3. Change the selected Renderer in Premiere Pro & check.

     File > Project Settings > General > Renderer

4. What is the Graphics Card model number?

5. Have you tried to Queue the Export to Media Encoder?

You can install previous version of Premiere Pro & open the project.

How to Find and Install Previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

Thanks,

Vidya Sagar.

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