Weird flashing in Premiere and exports. Need Help

New Here ,
Jul 15, 2022 Jul 15, 2022

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Anytime I export in Premiere, it now has a weird flashing every few seconds. The video flashes to frames that are less saturated and less contrasty. I have tried exporting in different ways, adding or removing filters, saving the project onto another harddrive, recreating the project and nothing helps.

 

Any suggestions? Below is an example of the problem:

https://f.io/VZ57xTas

 

I also attached a still of the problem.Flashing Example.jpg

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Error or problem , Freeze or hang

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Community Expert ,
Jul 15, 2022 Jul 15, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Expert ,
Jul 15, 2022 Jul 15, 2022

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Also, please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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Community Expert ,
Jul 15, 2022 Jul 15, 2022

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Please post screenshots of your media properties, sequence settings, and export settings.

Does it happen with both direct export from Premiere Pro and through Adobe Media Encoder?

Have you tried turning off Hardware encoding in the Video tab of the export settings?

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Adobe Employee ,
Jul 15, 2022 Jul 15, 2022

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Hi juan pablor47239012,

 

We're sorry to hear about this. Let us know the version of Premiere Pro & the system specs. Are you experiencing this issue with any specific media type? Also, is this happening while previewing the timeline in the Program monitor? We're here to help, just need more info.

 

Thanks,

Sumeet

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New Here ,
Jul 15, 2022 Jul 15, 2022

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Hey, Sumeet. It is happening in Premiere and on export.

 

I am on a MacBook Pro 16 inch 2021

M1 Max

64GB Ram

 

I attached details on the footage that I typically edit:Screen Shot 2022-07-15 at 5.58.57 PM.png

 

My version of Premiere: Version 22.5.0 (Build 62)

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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HI there

I have exactly the same problem at Juan with Premiere 22.5

The only fix was to roll back Premiere version to 22.4

Has this been looked at by Adobe yet?

 

Thanks,

Nathan

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Hi, natvegas,

Yes, this issue seems to happen with specific formats from Sony cameras. Does that line up with your case? If so, the team knows about the issue and is working on a fix. I apologize for the frustration.

 

Thanks,
Kevin

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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Hey Kevin

 

Thanks for the reply. Good to know you guys are on it.

 

Yes that's right only footage from Sony has this effect and like Juan I'm on a M1 Max MBP.

 

Looking forward to the fix!

 

Cheers,

Nathan

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Me too, Nathan. I took a look at the bug that is filed. Keep an eye on the beta, where a fix will be included before the shipping version, more than likely. When the next beta drops, have a look. I think a fix for the bug might be checked into that build. Let us know!

 

Thanks,
Kevin

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New Here ,
Aug 05, 2022 Aug 05, 2022

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Hello! I've actually noticed this same problem with my canon footage. However, it does have a Sony bitstream format. Here are the specs of my clip:

 

File Size: 3.46 GB

Image Size: 3840 x 2160

Frame Rate: 23.976

Source Audio Format: 48000 Hz - 24-bit - 4 Channels

Project Audio Format: 48000 Hz - 32 bit floating point - 4 Channels

Total Duration: 00:01:13:09

Pixel Aspect Ratio: 1.0

Alpha: None

Color Space: Rec. 709

Color Space Override: Off

Input LUT: None

 

MXF File details:

Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)

File generated by: CANON, EOS C300 Mark III (1.00)

AVC Unconstrained

Bitstream Format: Sony

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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Hi Nick,

Is it possible to check the clip in Premiere Pro Beta v.22.6? I hope that the fix that was recently made there will solve the issue.

 

Thanks,
Kevin

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Community Beginner ,
Aug 06, 2022 Aug 06, 2022

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Hi Kevin

 

How do I get to the 22.6 Beta?

 

Thanks,

Nathan

 

 

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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The beta is in your Creative Cloud App.

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Community Beginner ,
Aug 08, 2022 Aug 08, 2022

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Hi Kevin

 

Just to let you know that is looks like the issue is fixed in Beta 22.6

 

Great news!

 

Cheers,

Nathan

 

 

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New Here ,
Aug 08, 2022 Aug 08, 2022

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So I ended up removing FX Factory plugin and My Acon Digital Deverberate 3 filter and the problem is no longer there. I think it was maybe the FX Factory that I had which caused it but I wasn't taking any chances so I got rid of both.

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