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When I open or select Premiere Pro, my system volume reduces drastically

Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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Hi there!

As the title states, whenever I open Premiere Pro, my system volume reduces drastically. Also, if I am playing a youtube video on another screen for instance, and then go back to editing in Premiere on my other screen, the volume again goes down. 

 

I am running Windows 11 and my system is entirely up to date. My audio drivers are up to date and I have tried every fix the internet suggests and I cannot get this irritating issue to stop.

 

It ONLY happens with Premiere Pro, no other Adobe app or Windows app.

 

Please help! Thank you!

TOPICS
Audio , Error or problem , Performance , User interface or workspaces

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correct answers 1 Correct answer

Community Beginner , Oct 19, 2022 Oct 19, 2022

THE NEW UPDATE FIXED IT!!!!!

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi BEERGR,

Sorry for the issue. See if the solution is included in one of the posts here: https://community.adobe.com/t5/premiere-pro-discussions/premiere-ignoring-system-volume/m-p/9197202. Let us know if one of these worked for you.

 

Thanks,
Kevin

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Community Beginner ,
Sep 27, 2022 Sep 27, 2022

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Thanks for your help, Kevin. None of those solutions have worked.

Maybe I need to uninstall everything including my audio drivers and reinstall?

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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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Premiere pretty much needs to be in total control of the system's audio. So running audio in another app while Premiere is running has always been problematic.

 

Just a practical thing. If I need to do audio elsewhere other than Audition, I close Premiere.

 

Neil

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Community Beginner ,
Sep 27, 2022 Sep 27, 2022

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I get that, but it happens even if I am not using another audio source. 

For example, I am editing within Premiere and then I have to check an email. I switch over to my email and then go back to Premiere and my volume automatically goes down to 18%. It's darn annoying!

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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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Yes, that would be annoying. And curious ... I can't replicate. So I wonder what the hay?

 

Neil

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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LATEST

THE NEW UPDATE FIXED IT!!!!!

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