We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Tried updating, uninstalling and reinstalling. Still getting error. Please help.
Copy link to clipboard
This solution worked very well! Thank you!
Jeez. This is the right solution. Many other websites suggest running the 2015 C++ Redistributable to fix the problem, but the link here is to the 2012 C++ Redistributable. Tried the 2015 version several times, installing, rebooting, nothing, rebooting repairing, nothing, rebooting, etc etc, with no traction. But the link here to the 2012 version worked. Crazy. Who would think that you need the older version?
wow... this has been driving me crazy for the past hour - THANK YOU! This is what actually worked (Downloading the 2012 version)
it works, thank you
Funcionou mesmo! Obrigado!
After trying to figure this out all morning, this was finally the answer. Thank you so much!