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1

While editing the players keeps crashing regularly after changing a clip length

Community Beginner ,
Jan 24, 2025 Jan 24, 2025

About every 5-10 minutes, when I drag the length of a clip (either shortening or lengthening), the program freezes for a few seconds and after that the player doesnt respond anymore.

I can still do all other things, but the image of the player panel (idk what its called, but where you see your video reacting to your timeline) completely freezes and also other functions of the player dont respond anymore. (like changing zoom, scale etc)

 

Is this a common bug? Does anyone know a fix?

TOPICS
Freeze or hang
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correct answers 2 Pinned Replies

Adobe Employee , Jan 24, 2025 Jan 24, 2025

Hi Jasper308104207lds!

I'm sorry to hear that. Have you already tried resetting preferences and deleting cache files? If this doesn't help, please let us know the device used to record footage along with system details (OS, CPU, RAM, GPU)

 

Let us know how it goes.

Thanks, 

KR

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Community Expert , Jan 24, 2025 Jan 24, 2025

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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Adobe Employee ,
Jan 24, 2025 Jan 24, 2025

Hi Jasper308104207lds!

I'm sorry to hear that. Have you already tried resetting preferences and deleting cache files? If this doesn't help, please let us know the device used to record footage along with system details (OS, CPU, RAM, GPU)

 

Let us know how it goes.

Thanks, 

KR

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Community Expert ,
Jan 24, 2025 Jan 24, 2025
LATEST

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines