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While working on mac, footage disappears from external disc

New Here ,
Aug 10, 2022 Aug 10, 2022

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Hello all! I'm using MacBook Pro (OS Catalina) and iMac (OS Monterey) and all my footage is located in HDD discs that I format as Windows Tuxera NTFS. I never had an issue before but sometimes lately, while working on Premiere Pro (2021 & 2022) some footage go missing giving me the Offline Media error. When I try to link the footage, even though it recognises the previous file path, the file is not there. It's like it gets deleted from the disc. And then if I try to copy-paste the footage from the back-up disc it won't let me saying "The operation can't be completed, Error code ~36". It's randomly happening to different laptops, with different versions of premiere and different discs and projects.

 

Could somebody explain to me why this is happening so that I know how to prevent it from happening in the future. And also if there is a proper way of fixing this? 

 

Thank you in advance! 

TOPICS
Crash , Editing , Error or problem , Hardware or GPU , Performance

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Community Expert ,
Aug 10, 2022 Aug 10, 2022

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Error 36 seems to be a mac issue.

Google for fixes.

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