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White Balance Color Picker Does Nothing

New Here ,
Apr 17, 2019 Apr 17, 2019

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White Balance Color Picker Does Nothing... 90% of the time.

Happens when I click on white or 18% grey, using a grey card.

The sliders literally don't move at all.

This is in Lumetri.

Any ideas how to overcome? Very frustrating.

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LEGEND ,
Apr 17, 2019 Apr 17, 2019

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Are you clicking in the Program monitor, and not in Reference, Source, or Transmit Out?

Neil

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New Here ,
Apr 17, 2019 Apr 17, 2019

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Thanks for your reply.

Yes, I'm picking in the Program monitor.

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LEGEND ,
Apr 17, 2019 Apr 17, 2019

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Do you have any monitor scaling involved ... especially if it's at 125%?

Are you typically selecting light spots, mid-tones ... ?

Neil

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New Here ,
Apr 17, 2019 Apr 17, 2019

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Depending I usually zoom right in to a grey-card and make it fill the screen or just leave it at 100% under Effects/Motion.

However I usually shoot 4k and edit on a HD timeline - Using 'Scale to Frame Size' to make it fit the timeline.

I try to select whites and 18% grey.  The white is always within range.

Thanks for your help.

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LEGEND ,
Apr 17, 2019 Apr 17, 2019

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I was referring to OS monitor scaling, could have been a bit more precise, couldn't I?

Neil

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New Here ,
Jul 06, 2024 Jul 06, 2024

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Hi, I have same issue. at my 4K monitor with 150% scaling the picked does notthing, or it resets the white ballance to 0, 0.

when I move the program window to other monitor (I have that 4K monitor surrounded by 3 1080p monitors) then the picker works well. Is it because of the 150% magnification which I set in mny Windows 11? 

Thank you

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Explorer ,
Jul 18, 2024 Jul 18, 2024

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Hello, I have the same problem. The strange thing is that the color picker doesn't work if I'm in the work space "Exential panels" or "Editing", but it works properly on the same video when I use "Color" work space.

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LEGEND ,
Jul 18, 2024 Jul 18, 2024

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Are all panels on the same monitor?

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Explorer ,
Jul 18, 2024 Jul 18, 2024

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Hello Neil, thank you for you interest, yes the panels are on the same monitor.

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