Hello, I am a student using Premiere Pro. To practice for the tests, we use GMETRIX. I believe this may be cause of this issue, but I'm not 100% sure here.
So when I open premiere, this white box shows up (in the photo attached to this). I am not sure how to close it. I tried resetting the workspace, restarting my computer, clearing my media cache, and signing in/out of Creative Cloud. However, after all these issues this white box is still showing up.
If that doesn't work, try resetting the Workspaces: Reset a workspace Reset the current workspace to return to its original, saved layout of panels. 1. Do one of the following: • Click the Workspace menu icon and select Reset to Saved Layout. • Choose Window > Workspace > Reset to Saved Layout. from here: https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)
If that doesn't work, try creating a new project and import the old one into it.