Why does my imported footage have a green background

[FTP5E7F]

I have imported a clip which plays back full screen. However when it is imported into Premiere the preview window shows my clip in ther top left corner and a green screen surrounding it. When I play the footage my it goes full screen.

however when i export is just shows my footage with a green background and in the top left corner. I have no idea what is cuasing this

[Ann Bens]

Green usually means GPU issue.

Update your driver(s). Intel/nvidia/AMD

[FTP5E7F]

Hi Ann

all to to date. I just redownloaded all the drivers again. Any other suggestions

[caroline_edits]

Hey FTP5E7F

Try Software Only mode to see if the problem disappears.

Let us know! Here's how to change the renderer to Software Only. https://community.adobe.com/t5/premiere-pro/faq-how-to-change-the-video-renderer-in-premiere-pro/td-...

[FTP5E7F]

Hi All.

Drivers are updated. I tried software only and still have the green background.

When the original file is opened in a medai player, it plays fine. However in Premiere is when it goes wrong.

Any other suggestions?

[Test Screen Name]

Sounds as if the clip is just smaller than the sequence. Check the size in pixels of both the clip and the sequence. The size that a media player will show tells you nothing as they zoom to full screen; check the actual size.

[Ann Bens]

Looks fine in the PM. Post screenshot export settings with left tab to output with same image.

Screenrecordings usually have variable framerate and tend to give issues.

[Gonzalo35226632fr88]

Hi, sorry to bother you. Did you by any chance get to solve this issue? I'm currently encountering the same problem and I haven´t been able to fix it at all. 

[MyerPj]

Gon, did you read this thread and try any of it?

[Gonzalo35226632fr88]

Hi turns out, the problem was the file. Again, sorry to bother you. Thank you for your time.