Why doesn't the audio import with video?

New Here ,
Jun 19, 2018 Jun 19, 2018

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Import clips to edit, the first clip I add, the audio accompanies. Every other clip I bring over, it doesn't come with the audio.

Solutions?

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correct answers 1 Correct answer

LEGEND , Jun 20, 2018 Jun 20, 2018

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Enthusiast ,
Jun 19, 2018 Jun 19, 2018

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With data you can respond better.

If the video is correctly imported, that is, the video with the corresponding audio, or vice versa, the cause is this:

In the timeline, in the header of the tracks, the first column on the left, this column enables the insertion and overwriting action, you will see V1 and A1, both must be illuminated or not illuminated; otherwise, if you have the V1 selected and the A1 not, you will not be able to incorporate the audio into a timeline; if it is the other way around, you will not be able to incorporate video.

This is easy to do, because when you want to incorporate it into the timeline a forbidden symbol appears.

If the video is not imported correctly, with the absence of the audio channel.

This usually happens when one has already installed another version of the program and updates.

Open the program and go to the menu Edit> Preferences> Media Cache and take note of the route that indicates to that folder, it is not useful to do it from the program, close the program and go manually to the route you write, and delete the content of the Cache folders that are inside.

Link to the procedure:

FAQ: How to clean media cache files?

Then, open the program and import the video.

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LEGEND ,
Jun 20, 2018 Jun 20, 2018

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New Here ,
Aug 03, 2019 Aug 03, 2019

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Same problem, but it's the first two files from my GoPro Session 5. After the first two they stop importing with sound, though they play just fine in Quicktime and VLC.

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Adobe Community Professional ,
Aug 03, 2019 Aug 03, 2019

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What are the Source and Track targets settings in your header block?

Neil

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Adobe Community Professional ,
Aug 04, 2019 Aug 04, 2019

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natef54417187  wrote

Same problem, but it's the first two files from my GoPro Session 5. After the first two they stop importing with sound, though they play just fine in Quicktime and VLC.

There are two different scenario's

1. not importing audio in to the program or

2. audio not dropping on the timeline.

If it is the later read post 2

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New Here ,
May 31, 2022 May 31, 2022

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Mark audio on the left side of your timeline. :united_states:
Marque o audio no lado esquerdo do timeline. :brazil:
Marque el audio en el lado izquierdo de la línea de tiempo. :mexico:

Screen Shot 2022-05-31 at 10.24.19 AM.png

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