Windows/Nvidia Found Second monitor but not premiere pro

Community Beginner ,
May 18, 2022 May 18, 2022

Copy link to clipboard

Copied

I'm on Premiere pro 22.4.0.

Windows and Nvidea card both are finding my second monitor, but there is nothing in premiere pro playback. Mercery transmit is turned on. Any ideas? 

Thank you in advance. 

TOPICS
Error or problem

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , May 20, 2022 May 20, 2022

It's sorted now. Just in case anybody else has this problem. Nothing to do with drivers, they were all updated. I had the display on ( windows + P) Duplicate, but it should be on extend. This sorted it out for me. 

Likes

Translate

Translate
Adobe Employee ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

Hi MSVRVisual, 

 

We're sorry to hear about this. Please ensure that you have the latest Studio drivers installed for RTX 20270. If it still doesn't work, try resetting app preferences & check if it's working properly.

 

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

It's sorted now. Just in case anybody else has this problem. Nothing to do with drivers, they were all updated. I had the display on ( windows + P) Duplicate, but it should be on extend. This sorted it out for me. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 21, 2022 May 21, 2022

Copy link to clipboard

Copied

LATEST

thanks for posting your solution.  Not enough people do that...  and these problems can be complex and not always easy to solve....  

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines