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Wrong Audio Playback

Community Beginner ,
Dec 16, 2019 Dec 16, 2019

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Hi --

 

I have updated to Premiere 2020 and I have a project where I load up a sequence in the timeline and play through it and the audio that plays back is from some other video in my project.

 

If I close and restart Premiere the problem is fixed for that sequence but another sequence will start doing the same thing.

 

I'm pretty sure this is a bug and curious if anyone else has had this issue.

 

Rich

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correct answers 1 Correct answer

Adobe Community Professional , Dec 16, 2019 Dec 16, 2019
Delete the Media Cache and Media Cache files: https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/8324672 If that doesn't work, try resetting the preferences: https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158 If that doesn't work, try resetting the Workspaces: Reset a workspace Reset the current workspace to return to its original, saved layout of panels. 1. Do one of the following: • Cli...

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Adobe Community Professional ,
Dec 16, 2019 Dec 16, 2019

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Delete the Media Cache and Media Cache files:

https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/...

 

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Community Beginner ,
Dec 17, 2019 Dec 17, 2019

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HI --

 

I deleted the media cache and that seems to have fixed the problem! Thanks!

 

Rich

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Adobe Community Professional ,
Dec 17, 2019 Dec 17, 2019

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You're welcome. icon_smile.gif

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New Here ,
Sep 02, 2021 Sep 02, 2021

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Fixed, I love you man!

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