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Wrong color for my HEIC photos when exporting with Premiere Pro

Community Beginner ,
Nov 09, 2025 Nov 09, 2025

Hello Premiere Pro community! 

I have a problem with adobe modifying the contrast of my .HEIC files when exporting.
Here I will attach a screenshot of the original .HEIC file (because I can't upload HEIC files here) and its properties and then screenshost of the exported video files (H.264 and ProRes 4444 XQ) so you can see the difference in the color of my skin.

 

Screenshot 2025-11-09 172358.png

 

Screenshot 2025-11-09 172420.png

 

Screenshot 2025-11-09 172428.png

 

Screenshot 2025-11-09 172255.png

Now I will upload screenshots of the export settings of my H.264 video file and a screenshot from the resulting video.

Screenshot 2025-11-09 173508.pngScreenshot 2025-11-09 162609.pngScreenshot 2025-11-09 162617.pngScreenshot 2025-11-09 162643.png

And here is the Apple ProRes 4444 XQ video looking different from the original photo and the H.264 video.

Screenshot 2025-11-09 173840.png

 

 

 

Screenshot 2025-11-09 162828.png

 

Screenshot 2025-11-09 162851.png

 

Screenshot 2025-11-09 162924.png

 

I have tried exporting with different HDR color spaces, but this only takes away even more contrast from my photo. 

I will also attach the original file, both screenshots and the H.264 video file below, but there will be no preview I think. 

Could you please let me know if I am doing something wrong here or if this is just a bug from Premiere Pro?

 

 

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Community Beginner ,
Nov 09, 2025 Nov 09, 2025

I forgot to mention here that I am using adobe premiere pro 2025, but I am not sure what version exactly.

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Adobe Employee ,
Nov 10, 2025 Nov 10, 2025

Hi @NttSkippy -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

 

You can find the premiere version in the help menu at the bottom "About Premiere..."

 

Can you navigate to your Lumetri Panel under settings and share a screenshot of your settings.  Do you see a difference if you check the box "Display Color Management"?


Sorry for the frustration.

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LEGEND ,
Nov 10, 2025 Nov 10, 2025

Jamie is asking questions for a good reason: color management controls all this, and you did not include any information that would help.Yea, it's far more complicated than it used to be!

 

So, we need to know the color space of the original file, and your complete color management settings options in the Lumetri Settings tab, the tab named Settings ... and what screen you're viewing it on, and any apps used outside of Premiere for viewing.

 

And an entirely different can of worms that could be in play here, is that Apple messed up big-time by setting their OS color management app to use a wrong display transform for Rec.709/SDR video playback. So another type of mess happens if you are working on a Mac, and without having the screen set to Reference mode HDTV. Many Macs do not have that option, sadly.

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Community Beginner ,
Nov 22, 2025 Nov 22, 2025

Hello again! Thanks for replying to my post. Apparently my adobe premiere pro is not updated to the 2025 version and instead it is some 2023 version. I have tried to find the lumetri settings tab, but there is none here for me. Does this have to do with the version I am using?
Regarding your other questions, here is all the information I could find in my computer setting about my monitor. Besides this I can tell you this is from the brand called AOC.

NttSkippy_1-1763846102827.png

If this is not what you are looking for please let me know and I will try to find out more about my monitor.

The app I have used when playing the exported videos is VLC Player.

NttSkippy_0-1763842119274.png

 

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Adobe Employee ,
Nov 24, 2025 Nov 24, 2025
LATEST

Hi @NttSkippy - Please download the latest version currently 25.6.2 and let us know if you are still having issues.

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LEGEND ,
Nov 22, 2025 Nov 22, 2025

2023 is an older version certainly with most of the color management changed since then.

 

 

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