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Bug: 23.1.0 (Build86) Thumbnails not showing in Project Panel

Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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Several projects in this version do not show thumbnails for assets in the Project panel, whether still or video files.
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User experience or interface

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1 Comment
Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

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Hi @MatthewHinman,

Sorry for the problem. We have added GPU support for thumbnails in the latest beta builds, and we believe thumbnails generation should be quicker and more efficient now. 

Please check out the latest beta build version from the creative cloud and let us know how it goes there.

You can download the latest Beta builds from Creative Cloud --> Beta apps
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

 

If you still face this issue, please share your project files(&media) here https://helpx.adobe.com/creative-cloud/help/share.html and we will check on our end.

Thanks,
Mayjain

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