Frame.io panel does not update correctly when uploading the current timeline

[david.parke]

When I go to upload the active sequence into a folder 2 subfolders down from the root of a project on frame, the upload goes fine, it's added to the version stack fine, but the asset does not update appropriately without clicking the reload icon which kicks me back to the root of the project 

Steps describing how to encounter the bug.

1. Navigate to the subfolder for the active sequence to upload

2. upload active sequence using a custom media encoder setting which includes a watermark and timecode burn-in

3. let the encode complete, the upload complete, and the cut be added to the version stack

4. notice the version stack does not show the new cut.

5. opening the latest cut in the frame.io panel does not show the new cut nor is it in the version stack

6. go to app.frame.io to see that the latest cut is in fact there and at the top of the versions stack

7. refresh the frame.io panel and get kicked back to the root of the project

8. navigate to the subfolder with the cut and see that the latest cut is in fact there and at the top of the versions stack

What should have happened? 

The latest cut should have been added and available in the version stack without having to refresh the panel

What actually happened?

The cut is added to the version stack and available on app.frame.io but not in the panel without refreshing

Do you have any third-party plug-ins or panels installed (even if they aren't being used when you encounter the bug)?

FX Factory and Maxon plugins and the following panels:

 

Please include your hardware specs and the exact name and version of your operating system.

In my signature below:

[Kevin-Monahan]

Hello @david.parke,

I'm Kevin from Support, one of the moderators here. Thanks for filing the bug report and providing the information.

I hope the team will respond ASAP.

Thanks,
Kevin

[Kevin-Monahan]

Hi @david.parke,

I spoke with the Frame.io team. They said, "We'll keep an eye on this as we work on the next version of the panel."

I'm sorry that there is no current solution to your issue. Hopefully, it will be addressed in an upcoming version.

Let me know if there's anything I can do for you or if you have further questions for the team.

Thanks,
Kevin

[david.parke]

All good. Glad it's not just me!

[Kevin-Monahan]

Hi @david.parke,
I'll move this post to the Ideas forum while we await the updated feature. Sorry for the frustration.

Thanks,

Kevin

[david.parke]

All good! "Frustration" is a strong word but I am excited for the wrinkle to be ironed out for sure!