환불 요청합니다.

New Here ,
Jan 01, 2021 Jan 01, 2021

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11월에 아빠 카드를 이용해서 Premier preo를 결제하고, 한달만 결제한다는 것이 이렇게 연간으로 자동으로 결제가 되고 있는 것을 전혀 알지 못했습니다. 오늘 아빠한테서 자동이체되는 것을 확인하였고, 사용하지 않은 기간동안의 요금 환불을 요청합니다. 11월 한달동안은 사용하였고, 그 이후 12월, 1월 동안은 단 한번도 사용한 적이 없으며, 그 기간동안에 청구된 요금을 환불해주시기 바랍니다. 혹시나 전화 주실 때는 아버지 전화번호 01084450619로 꼭 연락주시기 바랍니다. 

 

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Adobe Community Professional ,
Jan 01, 2021 Jan 01, 2021

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this is a users forum.   go to https://www.adobe.com/ and click on the support button and go to "contact us". Hopefully, eventually you'll get to someone who can help.

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Most Valuable Participant ,
Jan 01, 2021 Jan 01, 2021

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Your father needs to not let you use his card to pay for things until you learn to read the terms

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

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