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14.9 with latest update or 15.0 will not play previous files. How do I go back to 14.3?

New Here ,
Mar 11, 2021 Mar 11, 2021

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updated 14.9 and older files will not play at all.  Updated to 15, no change.  Would be happy to go back to 14.3 and NEVER update premiere again for as long as I live.  Any help would be greatly appreciated.

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correct answers 1 Correct answer

Community Expert , Mar 11, 2021 Mar 11, 2021

You cannot go back to 14.3 as its no longer available.

14.9 is your only option.

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Community Expert ,
Mar 11, 2021 Mar 11, 2021

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You cannot go back to 14.3 as its no longer available.

14.9 is your only option.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Hi where can downlaoad vesion 14.9?

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Community Expert ,
Mar 11, 2021 Mar 11, 2021

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From the CC app.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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On the CC app there is only version 15 which is not compatible with High Sierra. I don't have the option of other updates.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Schermata 2021-03-12 alle 06.26.07.png

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Community Expert ,
Mar 12, 2021 Mar 12, 2021

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If you want the trial then 15.0 is the only version available.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I need to re-install the version suitable for High Sierra which crashed. But I don't find where I can download it. I don't need the 15 is not compatible with my mac. Thanks for your help

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Community Expert ,
Mar 12, 2021 Mar 12, 2021

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Open CC deskop app. Click on the 3 dots next to Premiere and hit Other Versions.

14.9 will  not run on High Sierra either. Last version that will is 14.8.

 

Might want to contact Support.

If you have a subcription they might give you a link to 14.8.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I dont't have option with 3 trips 😞

suggestion o trip?

Schermata 2021-03-12 alle 15.39.44.png

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Community Expert ,
Mar 12, 2021 Mar 12, 2021

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New Here ,
Mar 12, 2021 Mar 12, 2021

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LATEST

Thanks

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Community Expert ,
Mar 11, 2021 Mar 11, 2021

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I couldn't agree more as I'm still on 14.3 and it's rock solid. As I watch the last 7 versions go by with what seems like so many bugs I find myself clinging ever tighter to this version. Knowing now that I would never be able to get back to it really worries me..

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I produce a television show.  448 episodes, 4 (mpg) segments each for a total of 1792 segments all created and exported in/from premiere.  None will open in the updated version of premiere.  Need to open each in Vegas, export and then can use in premiere.   

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New Here ,
Mar 12, 2021 Mar 12, 2021

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Is there a way to go back to 14.9 prior to its last update?  Everything worked until 3 days ago when I let it update.  

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Community Expert ,
Mar 12, 2021 Mar 12, 2021

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You can do that in in the CC app.

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