32-Bit QuickTime Support Ending - Premiere v12.0.0

Community Beginner ,
Oct 18, 2017

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Hello,

My team is now seeing this warning throughout our projects.  "32-bit QuickTime Support Ending"  -  essentially saying please transcode any media under this legacy format for the future.

What exactly falls under legacy 32-bit quicktime?  Is it certain codecs?  Or all QT MOV files?  If the later, that is kind of huge.

Thank you,

Nick

Here are the .mov formats we support natively -

Native Video Import:

* DNxHD/DNxHR

* JPEG

* PNG

* ProRes

* Cineform

* DV

* AVCI

* h264

* IMX

* MPEG2

* HDV

* HEVC

* XDCAM

* Uncompressed

* Animation (without delta frames)

Native Audio Import:

* Uncompressed

* AAC

* AC3

Native Video Export:

* Uncompressed

* DV

* Cineform

* DNxHD/DNxHR

* Animation

* ProRes (Mac only)

Native Audio Export:

* Uncompressed

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Oct 18, 2017 1
Community Beginner ,
Nov 01, 2017

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I'd like to echo the request for a list of affected codecs. Also, a less ambiguous timeframe would be most helpful.

I work with a lot of mini-DV footage, captured via Premiere Pro CC (.mov, dvcp). I've got around 150GB of footage spread over 1,500+ clips in this format and intend to continue to shoot and capture this way.

Is the dvcp codec that Premiere Pro writes to via the capture window reliant on 32-bit Quicktime, or is it natively supported? I'm getting the message pop up, but also have a shed load of archival and library footage of various formats, codecs, etc. in the same project. With no indication given as to which file(s) will need transcoding when support is dropped, I'm at a bit of a loss.

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Nov 01, 2017 4
Adobe Employee ,
Nov 01, 2017

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We’re working on a list and should have this ready soon

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Nov 01, 2017 6
Community Beginner ,
Nov 01, 2017

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Will you also provide answers to questions such as the ones I posted above?

Wlll you provide a timetable for incorporating native support for Prores?

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Nov 01, 2017 0
Community Beginner ,
Nov 02, 2017

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Any list would be extremely helpful, Steve. Most professional Adobe users realize that Apple has created this situation but it should be a top priority by Adobe to provide 1) a list of affected codecs, 2) a definitive answer if Media Encoder will still be able to transcode legacy QT files, and 3) a best-practices advisory as to what transcode files might be best under different use circumstances.

The semi-panic that is building may be eased by more delicate PR for those of us who are shooters/editors first and pseudo-engineers only out of necessity. Thanks!

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Nov 02, 2017 1
Adobe Employee ,
Nov 08, 2017

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Here are the .mov formats we support natively -

Native Video Import:

* DNxHD/DNxHR

* JPEG

* PNG

* ProRes

* Cineform

* DV

* AVCI

* h264

* IMX

* MPEG2

* HDV

* HEVC

* XDCAM

* Uncompressed

* Animation (without delta frames)

Native Audio Import:

* Uncompressed

* AAC

* AC3

Native Video Export:

* Uncompressed

* DV

* Cineform

* DNxHD/DNxHR

* Animation

* ProRes (Mac only)

Native Audio Export:

* Uncompressed

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Nov 08, 2017 2
Community Beginner ,
Nov 08, 2017

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Thank you, Steve.  Very helpful.

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Nov 08, 2017 0
Community Beginner ,
Nov 29, 2017

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I get this message when exporting ProRes 422, which is supposed to be a natively supported format. Are all flavors of ProRes supported?

Screen Shot   copy.png

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Nov 29, 2017 1
Engaged ,
Nov 30, 2017

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Does anyone know of away to ID or reveal the 32bit clips in question?

We routinely dig up older projects, and I'm thinking some of packaging graphics that are used a gagillion times may be the culprit, but I can't get the info.

I use the search function in the project panel and search bins all the time- It would be great if we knew what parameters to search for...

Screen Shot 2017-11-30 at 3.52.35 PM.png

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Nov 30, 2017 3
Participant ,
Nov 30, 2017

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+1 for this. It's bad enough that it's happening and it could create grief down the years when looking back into old products. I've just opened a project with 200+ clips and had to work through all of them to find the single one responsible for the error by going back to each clip and reimporting it into a new project until I found the right one. A big fat flag would be really helpful here.

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Nov 30, 2017 3
Community Beginner ,
Dec 06, 2017

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I also receive the error when I export a quicktime h264. According to your list above, isn't this supposed to be native as well? Does that mean Adobe's going to drop it?

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Dec 06, 2017 0
Engaged ,
Dec 06, 2017

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I believe if you output to h264 with a mp4 container ( not Quicktime), this is resolved.

Not sure if that works for you, but hope it helps

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Dec 06, 2017 0
Community Beginner ,
Dec 06, 2017

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I understand that, but I need to do it in a .mov container because I need to option to have my audio channels uncompressed. Which, to my knowledge .mp4 does not support. If this is incorrect please let me know because i would much prefer to use .mp4 if possible.

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Dec 06, 2017 1
Engaged ,
Dec 06, 2017

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Looks like you're right about the audio. However you do have dolby digital as an option, or simply cranking your bitrates thru the roof - but it looks like it caps at 320... Not much help.

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Dec 06, 2017 0
Community Beginner ,
Dec 06, 2017

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I'm solely use this format for creating proxy files premiere (since we shoot very heavy raw footage and edit proxies off of a server). Premiere requires that the number of audio channels in the proxy footage matches the number of audio channels in the raw footage. When I shoot on a camera that creates 16 audio channels, I need a lightweight format that also can output 16 channels of audio to use as my proxy file. If the .mp4 h264 can do this my problem would be solved.

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Dec 06, 2017 0
Engaged ,
Dec 06, 2017

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Wow ok. Hey you might try Quicktime ProRes PRoxy, if you are on Macs?

I used it extensively for SLR material, and it looked good enough for rough screenings etc- Smaller file size than the original H264 compressed 7D files, but less CPU intensive to decode.

You'll have to create your own preset, as adobe is phazing out prores in favor of cineform- but the files are too heavy for your proxy needs.

Hope that works?

Best,

D

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Dec 06, 2017 0
Community Beginner ,
Dec 06, 2017

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Forgot to mention, we work cross platform and I'm unable to find a way to export pro-res on windows. I appreciate your help though, if you have any other ideas please send them.

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Dec 06, 2017 0
Engaged ,
Dec 06, 2017

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I'd look into dolby digital multichannel? I did a 5.1 show last year and thought it might support up to 16 channels. Gotta get back to work now!

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Dec 06, 2017 0
Engaged ,
Dec 06, 2017

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For your 16 channel audio and cross platform requirements, try DNxHD; either HD or HR LB8Bit.

It supports up to 32 audio channels. The HD variant seems to have a data rate of about 10 megs/sec, which may be too high for your proxy needs.

That's all I got :^],

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Dec 06, 2017 0
Community Beginner ,
Dec 08, 2017

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I have the same question as octaviow - we are getting the 32-bit QuickTime Support Ending when using a ProRes encoding preset.  Are all these ProRes files we have been transcoding with this preset going to eventually be obsolete? 

It appears that there is a different ProRes encoding preset that does not generate the QuickTime Support Ending message.  Will certain ProRes files need to be converted?

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Dec 08, 2017 0
Community Beginner ,
Jan 29, 2018

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ok - maybe I'm just missing something obvious here (and I probably am) but the list you put out; are those the native codecs that you are currently supporting but will be dropping? Or the list that will continue to be supported? Because, it seems like many out there, ALL my files are either H.264 or Pro Res 422 & so its the difference between "Whew. I'm good" and "Oh. MY. God. I suddenly have a crap load of files to work on."

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Jan 29, 2018 0
Community Beginner ,
Jan 29, 2018

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The way I read it mabs1​ is for the .mov container, h264 is supported on IMPORT, but not for EXPORT.

It's kind of confusing though, there are 2 lists floating around. One which is covers general codec support, and then one for the codecs supported within the .mov container.

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Jan 29, 2018 2
Community Beginner ,
Jan 29, 2018

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Thanks for the response! The two lists are confusing! Plus a deadline would be good too! Sounds like I've still got some work to do to figure out which file format I need to start exporting in.

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Jan 29, 2018 0
Adobe Community Professional ,
Feb 08, 2018

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MABS1:

Apple ProRes and H264 are native to AV Foundation Frameworks (what Apple replaced QuickTime with).  So, if you're using macOS then "phew, you're good".

-Warren

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Feb 08, 2018 2
Adobe Community Professional ,
Feb 08, 2018

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If you're running macOS, you should still be able to export a .mov with H264 compression.  If you're on Windows, you'll only be able to export a .mp4.

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Feb 08, 2018 1
Adobe Community Professional ,
Feb 08, 2018

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ProRes .mov files are fine.  So are H264 .mov files.

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Feb 08, 2018 0
Participant ,
Feb 08, 2018

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SteveHoag: will there be a way to easily identify offending media? In projects with dozens or hundreds of video files, it's really, really time-consuming to work out which files are a problem. I can't find a way of doing this, I just get a single message which relates to the whole project.

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Feb 08, 2018 0
Community Beginner ,
Feb 08, 2018

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Thanks Warren!

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Feb 08, 2018 0
Explorer ,
Feb 15, 2018

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While obviously not a solution for everyone, I have had great success exporting to AVIs with the open source Ut Video codec as an intermediate lossless format. It comes in 4:2:0, 4:2:2, 4:4:4, RGB, RGBA, and various 10-bit "pro" flavors and is well aged, stable, and actively developed. My standard workflow now is to output to lossless AVIs with Ut Video 4:2:0 Rec.709 + 16- or 32-bit PCM audio and then compress the AVI to web-optimized H.264 MP4 using Handbrake. For shorter cuts where quality is paramount, i.e. clean graphics exported from AE,I would imagine that the Ut Video 4:2:2 codecs are roughly comparable to ProRes 422 (though not 10-bit, the 10-bit variants don't show in PPro export) and don't suffer from QuickTime expiration syndrome.

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Feb 15, 2018 0
Explorer ,
Feb 22, 2018

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No Prores is not a problem.  Prores is a codec that supports 32 bits per channel.  That is different from a 32-bit codec.  No one on this thread has ACTUALLY answered the original poster's question.

32-bit codecs are the ones from the late 90's and early 2000's like Sorenson, Cinepak, etc.  Modern codecs are all ok!

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Feb 22, 2018 0
Engaged ,
Nov 30, 2017

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Yes please! THANK YOU

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Nov 30, 2017 0
Engaged ,
Nov 01, 2017

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I saw this message yeaterday too when I imported some AVC-INTRA from work. lol so no Dolby, no avc-intra. Wwooowwwwww

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Nov 01, 2017 0
Community Beginner ,
Nov 27, 2017

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Screen Shot 2017-11-27 at 10.59.49 PM.png

I'm trying to import a video shot on iPhone 8+ 4k 60FPS and I'm getting this error. The codec is HEVC which according to your list it's a supported codec. But why do I still get this message since HVEC it's fairly new to the market?

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Nov 27, 2017 0
New Here ,
Dec 02, 2017

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I have the same doubt. I only use iPhone in my filming and the last one is not importing. If it is Apple that will stop the 32-bit support why the new iPhone does not use 64-bit? I tried to go back to the version for CC 2017, but it also did not work. I bought the Adobe system to have more facilities and I think I'm going back to the competition.

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Dec 02, 2017 0
Community Beginner ,
Dec 02, 2017

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The way I fixed it, I copied the footage from my iPhone using Image Cature(not Photos app on Mac) and once the files where copied I changed the extension from .mov to .mp4

Now I can import them to Premier.

Hopefully this help    

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Dec 02, 2017 3
Adobe Community Professional ,
Feb 08, 2018

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razvang87726906:

HEVC on macOS and iOS in a .mov file is supported by AV Foundation Frameworks.  So, you're fine. 

When it comes to exporting HEVC, you'll probably have to use to MP4.

-Warren

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Feb 08, 2018 0
Community Beginner ,
Jan 05, 2018

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The above post from Adobe lists .mov h.264 files as covered, but I get the message every time I export an h.264 .mov.

Also, does this mean that Apple's finally going to kill Quicktime Player 7? To that I say, "From my cold, dead hands!"

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Jan 05, 2018 1
Participant ,
Jan 06, 2018

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I can't even work out a logic to the message. I assumed it was when there was faulty media in the project, but I've got it randomly on projects where no media is problematic.

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Jan 06, 2018 0
Adobe Community Professional ,
Jan 06, 2018

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michaelb14522166  wrote

The above post from Adobe lists .mov h.264 files as covered, but I get the message every time I export an h.264 .mov.

Not my thing, but I'm trying to understand the implications...

The way I read the list, h.264 is not included in .mov EXPORTS that are supported natively by PR.

Native Video Export:

* Uncompressed

* DV

* Cineform

* DNxHD/DNxHR

* Animation

* ProRes (Mac only)

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Jan 06, 2018 1
Adobe Community Professional ,
Feb 08, 2018

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michaelb14522166:

Apple "killed" QuickTime Player 7 back in 2013.  "Deprecated" is the programming term.

-Warren

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Feb 08, 2018 0