4k Full Screen - Image Cropped/Zoomed?

[Eleonora89]

I just got this brand new 4k Monitor Link for Reference and I'm editing 3840 x 2160 footage. When I press Control ~ to go into full screen playback mode, the image I'm seeing is only about 25% or so of the actual frame.

Here is the full frame:

Here is what happens when I press full screen:

Any ideas?

[Jim_Simon]

Unfortunately, no.  My own 4K media fills the monitor properly.  (Though mine is only a 1440p monitor.)

[Jeff Bellune]

Are you editing in a sequence that matches your source footage?

[Rameez_Khan]

Hi Eleonora89,

Did you figure it out?

Let us know if you need further assistance?

Best,

Rameez

[Cristian_Serrano]

Hi! I've had about the same problem =P Turns out sometimes Premiere doesn't play nice with the Windows scaling. I work with a QHD+ and when I have it at 175% scaling, it only shows the top left corner at around 125% zoom (in fullscreen). Putting the scaling back to 150% fixed the issue.
Hope it helps someone reading this. Cheers! =P

[Ritz5E99]

I have the same problem and I'm new to Adobe, so I don't know what that solution really means. Can anyone simplify that?

[Richard van den Boogaard]

If you right-click on your desktop and choose screen settings, you can adjust the scale and layout properties. Apparently, playing with these variables solves the issue.

[Ritz5E99]

Thank you Richard. That helped a lot!

[Silverfox39]

I have the same problem.  Any solutions? 

[Sumeet Kumar Choubey]

Hi Eleonora89,

Please let us know if the steps provided by Cristian helped in resolving your issue or not?

Regards,

Sumeet