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a low level exception occurred in: DeviceController:4"

Community Beginner ,
Jul 21, 2020

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I'm losing my mind over this.  I've read some of the threads but noting is helping.  Can someone help.   Is there a way to roll back to an older version?   Thanks in advance. 

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a low level exception occurred in: DeviceController:4"

Community Beginner ,
Jul 21, 2020

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I'm losing my mind over this.  I've read some of the threads but noting is helping.  Can someone help.   Is there a way to roll back to an older version?   Thanks in advance. 

TOPICS
Editing, Error or problem

Views

100

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Jul 21, 2020 0
Adobe Employee ,
Jul 24, 2020

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Hi there,

 

We're sorry about this. We can get this checked. Please let us know the version of Premiere Pro that you are using and the system specs (OS, CPU, GPU & RAM). Also, when exactly are you getting this error in Premiere Pro? Let us know, we're here to help.

 

Thanks,

Sumeet

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Jul 24, 2020 0
New Here ,
Sep 24, 2020

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Hi 

 

I'm getting this alot too, at no particular time

On premiere pro 14.4 and  my laptop is -Screen Shot 2020-09-24 at 09.32.03.pngScreen Shot 2020-09-22 at 16.26.13.png

Any thoughts 

Thanks

Andy

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Sep 24, 2020 0
Community Beginner ,
Nov 04, 2020

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Hello, has this been solved?

 

I'm getting this repeatedly. Mostly when I open a project in Premiere (or a new project). 

 

Thanks 

Specs and Co attached

Screen Shot 2020-11-04 at 21.11.13.pngScreen Shot 2020-11-04 at 21.08.45.pngScreen Shot 2020-11-04 at 21.11.39.png

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Nov 04, 2020 0