A Serious Problem has occurred that requires Adobe Premiere Pro to shut down.

Community Beginner ,
Sep 11, 2020

Copy link to clipboard



I have only had this problem once, and after I deleted all my unused cache files and restarted my computer, the project started working fine again. I used to use a 2016 Macbook Pro, and never had a lot of issues. Recently I got a new MacBook Pro 2019 (specs attached bellow) and since then I have been having so many issues with Creative Cloud.

Screenshot 2020-09-12 at 12.12.58 PM.png

I am currently edding a showreel. Until yesterday, everything was working fine, but today, when I tried to open up my project, it gave me this message: "Sorry, A Serious Problem has occurred that requires Adobe Premiere Pro to shut down." I tried to restart, nothing worked. I don't even have enough time to copy the timeline into a separate project, because this message box comes up, almost immidietly. Some other sequences work fine, but ones with additional graphics, give me this issue. One sequence with a simple title animation, gives me the same issue. I don't know what to do, HELP!!

I am using the most updated vesion of Premiere Pro. The sequence has title graphics imported from the newest verion of After Effects. Another set of titles that I took from Adobe Stock.

Screenshot 2020-09-12 at 12.21.10 PM.png

Crash, Editing, Freeze or hang, How to, Performance







Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Have something to add?

Join the conversation