About a "license" subscription

[José Antonio5CF6]

Hi, recently I introduced my card in a subscription to get the license of a music track, specifically the named "Kissed by a Rose". After I introduced it, I wanted to save my video but my license to that track was still not sucribed. Somebody Help! I would appreciate it very much!

[R Neil Haugen]

I take it this was the stock options via the Essential Graphics panel?

I'd check on the Adobe Stock forum also ...

Neil

Adobe Stock user forum

[José Antonio5CF6]

Hi, Neil. No, this was the stock options via the Essential Sound panel. When I wanted to buy the license for that track, I got a tab to subscribe to the first-month free plan. Then, I inserted my card and pressed the button 'send payment'. I returned to my video, ready to export it, but it warns me that I still don't have the license for that track. I don't know what happened there or how it will proceed. Can you help me, please?

[R Neil Haugen]

This is a user-to-user forum, and I'm another user ... the Adobe Stock forum that I mentioned would have support staffers monitoring that would be the ones you'd want to get to.

Neil

[José Antonio5CF6]

Oh, I got it. Thanks for your time!