Adobe Creative Cloud No Longer Supporting MXF Files?

New Here ,
Jul 02, 2021 Jul 02, 2021

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Is Adobe Premiere/Creative Cloud no longer supporting MXF files? At work we film on CF cards and drag & drop the CLIPS folders from the cards and into a project folder, and import those folders into Premiere without issue (Premiere would weed out the not supported components and import the MXF files). 

 

A few of our projects (after successfully importing the MXF files) now have all the media offline, even though they are in the exact same spot and haven't moved. Re-importing the footage just says the file format is not supported and gives us nothing.

 

I would say there seems to be a sort of time-stamp on this issue as more recent projects that were made within the past few days or past month still have their media online and working, but for example a project from Memorial Day is ok, where as a project from the first week in June, is not. 

 

Is this a new update or bug with Adobe Creative Cloud?

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Editing, Formats, Import

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Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

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Hi chrisf10349906,

 

Sorry to hear about this. Please let us know the version of Premiere Pro that you are using. Have you tried using Media Browser to import these mxf files in a new project & checked if it's working properly? Also, which camera was used to capture these files?

 

Thanks,

Sumeet

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