• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Creative Cloud No Longer Supporting MXF Files?

Community Beginner ,
Jul 02, 2021 Jul 02, 2021

Copy link to clipboard

Copied

 

Is Adobe Premiere/Creative Cloud no longer supporting MXF files? At work we film on CF cards and drag & drop the CLIPS folders from the cards and into a project folder, and import those folders into Premiere without issue (Premiere would weed out the not supported components and import the MXF files). 

 

A few of our projects (after successfully importing the MXF files) now have all the media offline, even though they are in the exact same spot and haven't moved. Re-importing the footage just says the file format is not supported and gives us nothing.

 

I would say there seems to be a sort of time-stamp on this issue as more recent projects that were made within the past few days or past month still have their media online and working, but for example a project from Memorial Day is ok, where as a project from the first week in June, is not. 

 

Is this a new update or bug with Adobe Creative Cloud?

TOPICS
Editing , Formats , Import

Views

406

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

Copy link to clipboard

Copied

LATEST

Hi chrisf10349906,

 

Sorry to hear about this. Please let us know the version of Premiere Pro that you are using. Have you tried using Media Browser to import these mxf files in a new project & checked if it's working properly? Also, which camera was used to capture these files?

 

Thanks,

Sumeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines