Adobe Encore is now asking for Serial Key since CC update?

[ME-MO]

I just want to burn bluray discs for a bride and groom..

I really dont understand what is going on. I have a paid Sub to CC.  

CC recently did an update and my Encore is now asking for a Serial Key? Image attached. I contacted the "help" live chat, after being passed about 3 times, the end result was, come here to find an expert. So here I am. I have uninstalled CC using the remove tool. logged out. Then did a fresh install of CC and logged back in. But it keeps asking for a serial key?

I even tried using something alternative, e.g: Authoring Works 6 & Roxio pro 7.. but they all just over complicated. I want a simple menu happy to create in PS and export as jpeg, add text or image for link to the video... end of. 

Unless someone can help by getting my encore to work again??? PLEASE 🙂 Stuck for last 4 days. 

[Averdahl]

I cannot find where to create an Image File in Authoring Works 6.  Also, if I create an H.264(not H.264 Blu-ray) video in Premiere, does Authoring Works reincode the video file?

You get the option to create the iso file after you have clicked on the Output button and when everything is done. And yes, if you create a standard H.264 it will be reencoded since it is not BD compliant. Yes, 1280x720 can be burned depending on the frame rate. 720p25 is not supported but can be easily worked around by encoding it to 720p50.

[John T Smith]

>Authoring Works 6

This discussion is about Encore CS6... what is Authoring Works 6?

[Averdahl]

This discussion is about Encore CS6... what is Authoring Works 6?

A software that is a good replacement to Encore: Authoring Works 6

Yes, off topic but since Encore is as dead as dead now alternatives must be allowed to discuss. The thread will hopefully not turn into a lenghty support thread for Authoring Works 6.

[Media Editor]

Can 1280 x 720 be used to burn a Blu-ray Disc?

[Ann Bens]

If you are asking about Works download the trial or ask in their forum.

As for Encore: yes.

[Media Editor]

I cannot see where to create the Image File in Authoring Works 6.

[John T Smith]

>Authoring Works 6

What does that have to do with Encore CS6?

[John T Smith]

I think you need to start at https://tmpgenc.pegasys-inc.com/en/product/taw6.html and ask how to use the program

[KPPROD_1]

This is totally unethical for Adobe to demand a serial number now to operate ENCORE CS6. The update removed my serial number which I paid for and it will not work. Encore CS6 is the only product to burn Bluerays and DVDs and almighty Adobe thought they new better than the market who is demanding such products as Bluray and DVD??? TECH COMPANIES!!!! They think they are the god of the world! You should be ashamed of yourself. You do realize that your users will switch from your products when other products from other companies come available??? Not very smart. No wonder Steve Jobs disliked your company!

[John T Smith]

If you want to keep using Encore you should not install a cloud program

As soon as you install any part of the Cloud, even a trial, it replaces your program management system
-if you plan to keep using CS6 (or earlier) you should NOT install a Cloud program, not even a trial
-Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas

[ME-MO]

didnt work for me. 

[Ann Bens]

Use cleaner tool for all CS6 stuff.

Reinstall from disk and use your serial number.

[fahmidamou]

I could not agree anymore, those who say don't install cloud well I had cloud ever since it was made available and CS6 working alongside it for a good couple of years, but it somehow decided not to work just few months ago, which is an utter shame, Blurays are still in demand for many things, I have had to switch to another program provided Ann Bens on this forum (for that thank you), the program recommended was good, but not as sophisticated as to how Encore was. Also I lost my original Disc for Encore Family CS6 and no techinical team could help I tried for a good week, but had to make Blurays for my client so resorted to the other DVD burn software.

[ME-MO]

What is a good alternative to Encore then?

I burn Blurays for my Wedding clients. 

[Ann Bens]

TMPGEnc Authoring Works 6 - The Ultimate DVD / Blu-ray / AVCHD Authoring Tool - Pegasys Inc.

[Alistair154A]

This is only Windows based. Mac authoring software anyone?

[cpailha1]

dvd studio pro and "toast" by roxio. 

[Michael Grenadier]

don't think dvdstudiopro still works unless you've got a system that wasn't upgraded.  and it's dvd only.  no blu-ray.