Adobe Premier Pro 2021 does not work key Ultra

[Андрей5FE8]

I choose an eyedropper to determine the color, click on the video's chromokey, but the color is not determined.

Please help me

[Sumeet Kumar Choubey]

Hi there,

Sorry to hear about this. Is this happening with any specific project or all the projects? Also, have you tried resetting app preferences & checked if it's working properly? 

Thanks,

Sumeet