Adobe Premier Pro crashing and freezeing and also Media Encoder Locking up during export.

New Here ,
Jan 27, 2021

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well recently Adobe Premier Pro has problems, when you go to export it failed 90% of the time freezes after the first 30 seconds of exporting even when using Media Encoder.
Or even worst some times Premier  Pro crashes for no reason just move the mouse or click on something and bam it locks up and some times locks up my Computer where i have to reboot..

This is annoying and i hope Adobe fixes this fast, i had to uninstall premier pro and install an older version of the software for it not to crash.

I can't wor with the new version ADOBE FIX THIS PLEASE!!!

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Crash, Editing, Export, Freeze or hang

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Community Beginner ,
Jan 27, 2021

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Hey, I have the same problem. I will install a previous version.

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New Here ,
Jan 27, 2021

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same problem here man! Even tried to re-instal premiere but the problem is still here. Super anoying!!
My customers have to wait for their product and i cant explain whats wrong... 
My laptop doesn't have the problem.. How is this posible?

Awnsers plzzzzzz

 

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Adobe Community Professional ,
Jan 27, 2021

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I'd start with updating your video card drivers. If that doesn't work, try rolling back your video card drivers to an earlier version. And if you're using an Nvidia card, make sure you're using the Studio drivers and not the gaming drivers.

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Community Beginner ,
Jan 28, 2021

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Thank you for the feedback. I have updated my graphics card and am using Nvidia Studio. But I mostly downloaded Premiere 14.7 and will stop updating my apps.

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New Here ,
Jan 28, 2021

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 I have the same problem, but after updating NVIDIA card drivers, it fixs!  
https://www.nvidia.com/en-us/drivers/results/167762/

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donny19631 AUTHOR LATEST
New Here ,
Jan 28, 2021

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That really doesn't fix the problem for most tho, many have updated their drivers and all kinds of things Adobe Premier pro is majorlly bugged really bad..

It needs to be fixed most people are sticking with an older version before the one with the bug, of course until they fix this which could be a while it's been doing this for at least a month..
so i don't expect a fix anytime soon.

 

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