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Adobe Premier pro Not launching | Nvidea RTX 2060

New Here ,
Aug 24, 2020 Aug 24, 2020

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I having trouble while opening the adobe premier and encoder suddenly gets stopped. This issue happened after the installation of a new Graphics card. Is there any solution for this? 

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Crash , Error or problem , Hardware or GPU

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Community Expert ,
Aug 26, 2020 Aug 26, 2020

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It is good practie to uninstall an re-install Premiere Pro and Media when you upgrade your hardware. Also make sure your clean out all cache files: https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

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New Here ,
Sep 02, 2020 Sep 02, 2020

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My PC configuration is 17 4th gen, 16 Ram, Nvidea RTX 2060 60gb GPU. After upgrading the GPU this issue happening.

 

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Community Expert ,
Sep 02, 2020 Sep 02, 2020

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Did you take the advice given to uninstall, clean and then reinstall Premiere? Premiere needs to hook on to the new hardware and it seems it does it best on a clean install.

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LEGEND ,
Sep 02, 2020 Sep 02, 2020

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Newer versions of Premiere Pro have become more and more picky about the age of your computer's core hardware (CPU and motherboard chipset) than earlier versions. Officially, since the 2019 version Premiere Pro now officially requires a 6th-Gen or newer Intel CPU in order to run properly (7th-Gen or newer CPU recommended).

 

In addition, all versions of Premiere Pro are picky about the relative performance balance between the CPU and the GPU. The i7 4th Gen, for the most part, is simply too weak for even an RTX 2060, let alone an RTX 2080 Ti or RTX 3090. In fact, even a GTX 1660 Super is a bit overqualified for that 4th-Gen i7.

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