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Adobe Premier Pro unable to launch through Creative Cloud

Community Beginner ,
Jul 27, 2020

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Hello! I recently downloaded Adobe Premier Pro and the Creative Cloud on my computer, but I'm having trouble getting the software to open. I click on the "Open" button in CC, and nothing happens. It's a simple issue to explain, but I have zero idea why it's happening, and I haven't been able to find any help online either. I've tried uninstalling and redownloading both APP and CC, but neither worked.

 

My software is up to date at Ver. 14.3.1, and reverting to previous versions hasn't helped the issue. The information page for it in CC shows that my computer is compatible with the software. I'm using Windows 10 on an ASUS ROG Zephyrus laptop, and I've made no modifications to the hardware on it.

 

If anyone knows how to help me or needs me to provide more information, please let me know. Thank you!

Never mind! I figured out the issue.

 

I went to open the software from outside of the Creative Cloud and got error message 0xc000007b. I fixed this by downloading the msvcr80.dll and mscvr100.dll and adding them to the Adobe Premier Pro files in C:/Program Files/Adobe/Adobe Premier Pro

 

All you need to do is copy and paste the files in there, and it should work!

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Adobe Premier Pro unable to launch through Creative Cloud

Community Beginner ,
Jul 27, 2020

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Hello! I recently downloaded Adobe Premier Pro and the Creative Cloud on my computer, but I'm having trouble getting the software to open. I click on the "Open" button in CC, and nothing happens. It's a simple issue to explain, but I have zero idea why it's happening, and I haven't been able to find any help online either. I've tried uninstalling and redownloading both APP and CC, but neither worked.

 

My software is up to date at Ver. 14.3.1, and reverting to previous versions hasn't helped the issue. The information page for it in CC shows that my computer is compatible with the software. I'm using Windows 10 on an ASUS ROG Zephyrus laptop, and I've made no modifications to the hardware on it.

 

If anyone knows how to help me or needs me to provide more information, please let me know. Thank you!

Never mind! I figured out the issue.

 

I went to open the software from outside of the Creative Cloud and got error message 0xc000007b. I fixed this by downloading the msvcr80.dll and mscvr100.dll and adding them to the Adobe Premier Pro files in C:/Program Files/Adobe/Adobe Premier Pro

 

All you need to do is copy and paste the files in there, and it should work!

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Error or problem

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Jul 27, 2020 0
Adobe Community Professional ,
Jul 27, 2020

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Can you open them directly from the exe file on your computer or fom the Start button?

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Jul 27, 2020 0
Community Beginner ,
Jul 27, 2020

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Yes, I was able to and figured out the issue on my own. Thank you for responding though!

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Jul 27, 2020 0
Community Beginner ,
Jul 27, 2020

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Never mind! I figured out the issue.

 

I went to open the software from outside of the Creative Cloud and got error message 0xc000007b. I fixed this by downloading the msvcr80.dll and mscvr100.dll and adding them to the Adobe Premier Pro files in C:/Program Files/Adobe/Adobe Premier Pro

 

All you need to do is copy and paste the files in there, and it should work!

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Jul 27, 2020 0