Adobe Premiere Pro 2021 "Not responding"

New Here ,
Jun 01, 2021 Jun 01, 2021

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I have been having a problem with adobe premiere pro recently. It is where when I open the application, it won't load/open. It'll stay on the loading screen, When I click on it, it says "Adobe Premiere Pro is not working" I have checked for updates, uninstalled, reinstalled, restarted my PC, and even updated my drivers to see if that would work, and it still has the same problem. 

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Crash, Error or problem, Freeze or hang

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Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

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Hi there!

Sorry for the issue. We have an article that mentions some helpful tips. Check here: https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-...

 

Let us know if that helps.

Thanks,

Kartika

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New Here ,
Jun 01, 2021 Jun 01, 2021

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I was able to end the task. and reset the preferences but it still won't work. When I click the loading screen it still pops up with, "Adobe Premiere Pro is not responding."

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Have you tried the suggestions mentioned in the above article? 

Can you also try creating a new user account and see if that helps? https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-...

let us know how it goes.

Kartika

 

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Well I ended up installing older version of Premiere pro and it works fine, but when I updated it to 15.2, it still wouldn't respond or open. Now the same thing is happening with Adobe Media Encoder, I did the same thing for that but it would use up my CPU so much so I have no idea how to fix any of these

 

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