Adobe Premiere Pro is running very low on system memory

Engaged ,
Nov 26, 2019 Nov 26, 2019

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Hi guys.

 

I'm getting since quite some time now (3 weeks?) this error message either in After Effects or PPro:

Capture2.PNG

 

It just doesn't make sense: I have 64GB of RAM installed and PPro and AFX Only use less than half of it:

Capture.PNG

 

My Specs: Win 10 Pro

E5-2630v4 2.2GHZ

64GB RAM

GTX 1080 

 

PPro just stops working and closes down. Why is everything so unstable in this app?

I'm sure if you'd put it up to a vote if the whole Premiere Pro team should work on features or bugs, 

99% would say: Focus the next year on fixing things before you introduce more things.

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Crash, Freeze or hang, Hardware or GPU, Performance

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Adobe Employee ,
Nov 26, 2019 Nov 26, 2019

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Hi there!

Sorry for the frustrating experience.

 

Are you using any third-party plugins? If yes, remove them temporarily.

 

You may try to delete media cache files to resolve this issue. https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/...

 

Let us know if it works.

 

Thanks,
KRawat

 

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Engaged ,
Nov 26, 2019 Nov 26, 2019

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Hey Kartika,

 

I just literally formatted my entire PC and only run bare CC2020

 

Thanks

Jannick

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New Here ,
Apr 10, 2020 Apr 10, 2020

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Did you ever get an acceptable answer?

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New Here ,
Dec 24, 2020 Dec 24, 2020

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Evidently not lol

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New Here ,
Mar 01, 2021 Mar 01, 2021

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I am having the same problem on a fresh install of Premier Pro.  I have 128GB of ram istalled and am only using less than 30%.  I also have plenty of room on my cache drive (700+GB).  I have cleared my media cache and am still experiencing the problem.

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Adobe Employee ,
Mar 01, 2021 Mar 01, 2021

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Jesse,

Sorry. Sounds like you may have a corrupt project. Try creating a new project and importing the legacy project into it. That may help. Let us know.

 

Thanks,
Kevin

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Kevin,

 

Thanks for the quick reply.  I uninstalled, then reinstalled premire pro this morning and that seemed to fix the problem.

 

Best,

 

Jesse

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Hi there, 

I am having the same problem. I have tried clearing cache files and uninstalling the app. It s with all my projects. Please help me.

Best,

541

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Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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Hi Guys,

 

I have the same problem. I have 128GB and >1TB free NVMe space and get the same error message right when I start PP, before opening or creating anything. After launch PP takes only 1.5GB of RAM and 105GB is totally free.

 

After opening or starting any project I continously get 'Unable to create image buffer' messages but everything works w/o any visible problem. With my current project I have more than 40GB free memory but I get the image buffer message in every few minutes. I have a 10GB RTX 3080 card.

 

I cleared the cache and re-installed PP with no luck.

 

Br.

 

Peter

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Explorer ,
Jul 15, 2021 Jul 15, 2021

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LATEST

I'm pretty sure Premiere Pro 2021 has MAJOR bugs in its memory / cache file usage. I am regretting starting a new project on 2021 as I've run into these bugs:

 

10980xo

Windows 10 up to date

512 OS NVME

2TB NVME CACHE

4TB NVME CACHE

30TB External Raid

Nvidia Geforce 2080ti 11GB On 462.59 Studio Driver

 

Low on System memory Crashes

(I have a mostly free 2TB NVME and a 4TB NVME as cache drives)

128 GB System Ram

18 Core 10980xe

 

JKL Crashes

PP2021 crashes on fast forwarding and reversing timeline playback using the JKL buttons with a 

 

Unable to Creative Image Buffer

Frequently happening

 

None of this was happening on 2020.

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