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Adobe Premiere pro isn't importing the first few seconds

New Here ,
Aug 15, 2020

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Hello everyone,

When i try importing a simple mp4 file, it does import but the first few seconds just dont get imported. I tried to google this problem but couldn't really find a solution that works for me anywhere, i hope you guys can help me out somehow.

Here are the file details:

Knipsel.PNG

Original file is 16 seconds, when i import it it's only 11 seconds long. Every clip i try to import has the same problem.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Adobe Premiere pro isn't importing the first few seconds

New Here ,
Aug 15, 2020

Copy link to clipboard

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Hello everyone,

When i try importing a simple mp4 file, it does import but the first few seconds just dont get imported. I tried to google this problem but couldn't really find a solution that works for me anywhere, i hope you guys can help me out somehow.

Here are the file details:

Knipsel.PNG

Original file is 16 seconds, when i import it it's only 11 seconds long. Every clip i try to import has the same problem.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

TOPICS
Import

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45

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 15, 2020 0
Adobe Community Professional ,
Aug 15, 2020

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Aug 15, 2020 1
New Here ,
Aug 15, 2020

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Hey man that fixed it indeed, thanks a bunch!

 

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Aug 15, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 16, 2020

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You're welcome. icon_biggrin.gif

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Aug 16, 2020 0